You provide different types of information for JobLookup to get our website's services and features. Below you will find a detailed explanation of what data we collect, how and why.
Information we collect directly from you
We collect the personal information that you provide to us when you register on our website, upload your CV or when you contact us. This information helps us provide a personalised, optimised service for both job seekers and employers. By using JobLookup, you consent to us collecting the following information as per our terms and conditions:
- Email address
- Contact information and social media
- Personal information including work experience and skills
- Address and postcode
- Job title and employment history
- Education and qualifications
- Ad preferences
Also, You can register or login by using your existing user account from Facebook, Twitter, Google, Yahoo, Linkedin or Microsoft if you already have an account with one of these services. By choosing to do this, we will receive information about you from your user account’s provider. The data we receive will often include your first name, surname, email address and profile picture that you decide to be public on social media platforms.
Information automatically collected
We collect data about your usage and interaction with the website.
JobLookup uses Google Analytics, Microsoft Clarity and some other third party tools to improve and optimise our site experience, as well as our own inhouse tools. By using JobLookup, you consent to us gathering any data related to site usage, which may include:
- Browser type
- IP address
- Operating system
- Device type
- Crash logs
This information will only be used internally.
Tracking pixels in emails
You may receive emails from JobLookup that contain tracking pixels. A tracking pixel is an invisible image embedded in the emails that we use to measure the effectiveness of our emails.
In addition, we collect this information anonymously for statistical analysis and do not use it for any individual marketing or sales activity.
What We Do With Collected Information
Our use of information may include some or all of the following:
- Internal record keeping.
- Improving our products and services.
- Sending out relevant email, notification and newsletter alerts.
- Sending out periodical promotional material about other information or offers we think you may be interested in.
- Occasionally contacting you for market research purposes to help us improve our service and offer you a better experience.
How Long We Keep Your Information
In order to make your continued experience with us more efficient and relevant, we keep all the information we collect about you over time. Your personal information will be stored until your account is deleted. You can edit or delete your account information at any time by logging into your account.
Further, If you wish to create a new account, you may use your previously deleted email address or a new one. Therefore the new account won't include your old information.
We want to protect your information while you are using JobLookup, whether you are a jobseeker or an employer. Therefore we use a number of methods to protect your information, including SSL encryption, secured private servers, and rigorous in-house procedures. However, it is important to note that no method of transmission over the Internet or method of storing it electronically is 100% secure. Therefore, by selecting a strong password, you are responsible for keeping your account secure.
Links to Other Sites
JobLookup may offer links to other sites (such as company career pages or recruiter websites). Please note that JobLookup is not responsible for the content of these sites, or responsible for the protection of your information once you navigate away from us. We recommend you always check the Privacy Policies of any external site you visit.
Data Protection Officer
If you have any questions about our privacy practises contact us, including your full name and address, by email to [email protected] or by mail at:
Attn: Privacy Officer
33 Cavendish Square, London, W1G 0PW, UK
Sharing Information with Third Parties
For the purpose of providing our services, we may share your data with third parties such as Google who provide services to us and help us deliver our services to you.
When you apply for a job, you have an option to share your CV with TopCV to receive a free CV review if you wish.
Your Rights to Manage Your Personal Information
As a registered user of JobLookup, you have the ability to access, correct, delete, or modify the personal information you provided to us.
Accessing or modifying your personal information
By logging into your account, you can access and modify your personal information at any time.
We give you full control of what content you want to receive from us. If you want to opt out of email alerts, job notifications, newsletters or marketing content at any time, check our advanced email alerts guide to find out how. You can look over our advanced job notification guide to modify the notifications as well. We provide links in our emails for unsubscribing or updating your alerts. You can also change your Communication Preferences through your account settings.
Erasure of personal information
At any time, you can delete your personal information. If you have an account with a password you can individually delete any CV(s) you may have uploaded, job alerts, search history and notifications. You can also delete the entire JobLookup account, please check out this link to learn how.
We will never sell, distribute or lease your personal information to any third party without your express permission, or unless we are required to do so by law. We will only use your personal information to send you promotional information about third parties we think you may be interested in if you agree via opting in.
You can request the details of any information we hold on you at any time as per the Data Protection Act 1998. Please note a small fee will be payable. For information requests, please write to us at:
33 Cavendish Square, London, W1G 0PW, UK
If you think any of your personal information is missing or incorrect, please contact us, and we’ll ensure your information is updated as soon as possible.