- £37,000 - 45,000 - Annum
- 1 month ago
- Motor/Fleet Industry
- £45,000 including car allowance and bonus Candidates must have industry experience (Motor/Fleet).
To be accountable for the overall retention, management and service delivery of a portfolio of new and existing contracts.
To maximise levels of client satisfaction and contract revenues through proactive operational and strategic relationship management.
To manage, support and monitor a team of account management staff in ensuring client service levels are consistently at the highest possible.
To manage and control the day-to-day service delivery attributable to a portfolio of outsourced fleet management and leasing contracts; To provide support and advise the account management team in delivering the services to the client base; To cultivate multiple relationships within client organisations with decision makers and influencers at senior, board level through to the driver level; To manage the production and delivery of comprehensive fleet management reports and contract performance data and review meetings to the client base; To proactively advise and communicate with each client on areas of fleet management best practices including cost reduction and fleet availability; To identify, evaluate and implement opportunities for service delivery improvements into the client base; To utilise the support of the wider business departments in optimising high levels of service delivery to the client base; To maximise contract revenues and margins within the existing scope of services provided to each client; To be responsible for compiling, managing and delivering contract retention and extension bids within the portfolio; To identify, promote and close opportunities for maximising profitability via the provision of additional services and products into the client base; To forecast, monitor, evaluate and report on performance and management of each contract within the portfolio and provide regular updates to the Director of Client Management Unfortunately due to the volume of applications we receive, if Copperfield Recruitment Ltd has not contacted you within five days of your application then please assume you have been unsuccessful on this occasion.
Copperfield Recruitment Ltd are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer
Expired 1 week ago