- £9.50 - 10.67 - Hour
- 1 month ago
Connect2Kent are looking for a full time, temporary ongoing Assessment Officer to start immediately.
The role will be to deliver a professional and expert assistance and decision-making service for applicants to the Kent Support and Assistance Service by applying defined criteria to an impartial assessment of an applicant's need and circumstances.
Duties: Provide prompt, accurate and consistent advice to telephone and online enquiries from applicants.
Assess applications for eligibility and the nature of any assistance.
Apply defined rules of mandatory and discretionary criteria, proportionate to individual needs and circumstances.
Consider, gather and verify a broad range of evidence to support decision- making.
Provide assistance to individuals to help them find the best solution for meeting their needs, and help them make informed decisions in relation to support arrangements available to them, signposting to other agencies where appropriate.
Liaise with suppliers and arrange for the agreed assistance to be delivered or collected within agreed time frames.
Ensure information systems and client records are effectively and accurately maintained for each application in order to provide up-to-date and accurate information.
Maintain awareness of changes in benefits guidance and legislation, services and local agencies support offerings to ensure a high quality of service delivery is maintained.
Uphold high standards of communication including compliance with the policies and policy statements on Information Governance and EqualityRequirements; You will be required to register virtually, if successful A Basic Disclosure Check is required for the role, this will be processed if successful at a cost of £32.50.
Connect2Kent is an agency acting as an employment business and as an equal opportunity agency.
Due to the urgent nature of this position, please respond to this advert online in the first instance.
If you do not hear from us within 48 hours, please assume that you have been unsuccessful for this role.
- 04/12/20 Connect2Staff/Connect2Kent, part of Commercial Services Trading/Kent Ltd, is an equal opportunities Employment Agency & Business and positively encourages applications from all suitably qualified and eligible candidates
Expired 4 weeks ago