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Customer Service jobs can take many forms, but they are all centred around the concept of ensuring customers receive speedy and thorough solutions to any problems they might be facing. The nature of the work can vary greatly depending on industry. Some Customer Service roles are focused on email support for example, while others are almost exclusively phone-based. More often than not, there are elements of online and phone support, as well as face to face in some cases (more applicable for on-site or shop floor customer service roles).

Working in Customer Service requires good listening and communication skills, as you will mostly be dealing with issues that the customer is facing. This can mean having to handle angry and irate customers, so patience and a thick skin can also be helpful. Keeping customer records up to date is also a key part of any customer service role, so a good understanding and aptitude for IT can be helpful.

When it comes to qualifications, an NVQ in Customer Service, as well as core subject GCSEs can be useful in getting a foot in the door. Given the nature of the role, soft skills like empathy, emotional intelligence, and critical thinking can be very useful as well. Specialising in a certain sector can also help long term career prospects, as a good understanding of products and relevant services can help you provide a more effective service.

Customer Service & Sales Assistant - Weekly Pay!
BMG

... , customer service, customer service assistant, customer service advisor, customer service advisor, customer service team leader, customer service call center, customer service representative, customer service associate, customer service environment, retail customer service, CRM, customer relationship manager, customer ...

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8 hours ago
NEW
Customer Service and Sales Assistant

... , customer service, customer service assistant, customer service advisor, customer service advisor, customer service team leader, customer service call center, customer service representative, customer service associate, customer service environment, retail customer service, CRM, customer relationship manager, customer ...

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5 days ago
Start as a Sales Assistant - No experience required

... in sales and customer service Put your customer service and sales skills to good use! Join our clients friendly, fast growing customer service team; be ... Access to one on one coaching in sales, customer service and marketing Whats required? Customer Service Skills Effective communication skills Self motivation and strong ...

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1 day ago
Start as a Sales Assistant - No experience required

... in sales and customer service Put your customer service and sales skills to good use! Join our clients friendly, fast growing customer service team; be ... Access to one on one coaching in sales, customer service and marketing Whats required? Customer Service Skills Effective communication skills Self motivation and strong ...

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More Details
8 hours ago
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Start as a Sales Assistant - No experience required

... in sales and customer service Put your customer service and sales skills to good use! Join our clients friendly, fast growing customer service team; be ... Access to one on one coaching in sales, customer service and marketing Whats required? Customer Service Skills Effective communication skills Self motivation and strong ...

Apply Later
More Details
8 hours ago
Sales and Customer Service Assistant

... available. They are currently looking for enthusiastic and ambitious individuals (customer service experience is ideal but not necessary) to represent their organisation ... have had previous experience in hospitality, sales assistants, retail, customer service or sales that would be beneficial. Candidates must be willing ...

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5 days ago
Customer Service Representative

... supported, leading to a salary increase once qualified. As a Customer Service Representative working in our Funds Solutions team, you will manage ... the financial services industry, however this isn't essential. Other customer service experience can include any complaint handling, inbound processing and/or ...

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3 days ago
Start as a Sales Assistant - No experience required
SLS Recruitment

... one of the countries top sales, customer service and marketing companies with associated sales and customer service companies both nationally and internationally.Due ... to one on one coaching in sales, customer service and marketing What`s required? Customer Service Skills Effective communication skills Self motivation and ...

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2 days ago
Head of Customer Service
Apex Resourcing Ltd

... and look to continuously improve all customer service output. Desirable Skills 3 years Customer Service Management experience in a start-up managing ... as a recruitment agency for this Customer Service Manager ref 14926636 position. Synonym keywords, Senior Customer Service Manager, Customer Services Leader, Head of ...

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4 days ago
Customer Service Advisor

... basis Are you looking for a new Customer Service opportunity? Are you looking for a customer service role with a work/life balance? Then ... to hear from you! Please apply online now…. Keywords: Customer Service Advisor, Customer Service Executive, Customer Care Advisor, Inbound, Call Centre, Contact Centre Search is ...

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1 day ago
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Estimated Salary
£9.60/hour

Average salary for Customer Service


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